Unit 2: Help and support with digital tools for your studies
Notebook consultation hours
Who do I contact if my laptop is not working?
The University Computer Center offers all employees and students the opportunity to connect to the Friedrich Schiller University Jena network via WLAN/Eduroam or VPN using their own device. You can get support in the notebook consultation hours. You can also contact the notebook consultation hour with other problems.It takes place Monday-Friday 5-8 p.m. in Ernst-Abbe-Platz 8, room 215. You can find all further information here:
https://www.uni-jena.de/notebooksprechstunde
If you have problems connecting to the WLAN/Eduroam or the VPN client with a mobile device, you can also contact the IT Service Center:
Monday to Friday from 7:30 a.m. to 9:30 p.m.
Ernst-Abbe-Platz 4, Entrance B, Room 1209